Privacy Terms and Conditions

BayNestCo. Privacy Terms & Conditions

Business Hours

BayNestCo. is located on the West Coast, just outside of Seattle, Washington, and operates on Pacific Standard Time. We can always be reached via email at support@baynestco.com.

Please allow up to 1 business day for responses to your emailed questions, as we may need a little research to ensure you receive the best possible answer.

Our website is always open—24/7—for placing safe and secure orders.

Privacy Policy

Protecting our customers’ personal and credit card information is our utmost priority. You can be assured that all transactions and data remain absolutely secure with BayNestCo.

BayNestCo. maintains an individual SSL Certificate with GeoTrust, dedicated to providing our customers with a safe and secure shopping experience.

We do not share our customer list, or any personal information, with nonaffiliated third parties.

How We Handle Credit Card/Payment Information

Your credit information is strictly protected by BayNestCo. and our trusted credit/debit card processing service.

For your protection, as well as ours, we do not retain your credit card information.

How We Handle Billing, Shipping, and Email Addresses

  • Your billing and shipping addresses are used only to verify and authorize your payment method, and to ensure accurate delivery. Please review your order confirmations promptly and notify us of any errors.

  • Your email address is used to confirm order status, send shipping confirmations, and provide other order updates.

  • We do retain email addresses to share information about upcoming events, promotions, new products, special pricing, and more through our marketing newsletter. If you prefer not to receive these messages, you may “unsubscribe” at any time or simply email us at support@baynestco.com.

Cookies: BayNestCo. uses cookies to track items placed in your shopping cart, including when a cart is abandoned. This helps us determine whether to send cart reminder messages through our email service. You may opt out at any time by unsubscribing in the email or contacting our customer service team at support@baynestco.com.

How We Handle Phone Numbers

  • Phone numbers are used only to contact customers in the event of an order issue or for shipping carriers to confirm deliveries.

  • If you choose to opt in to our SMS Mobile Service, we may text you with service-related updates (e.g., order updates, account alerts). Promotional messages may include special offers, new product announcements, or cart reminders. You can opt out at any time by texting STOP to 1 (844) 770-0585 or by emailing our customer service team at support@baynestco.com.

Cookies & SMS: BayNestCo. also uses cookies in connection with our SMS service to track shopping cart activity. You can opt out at any time by texting STOP to 1 (844) 770-0585 or by emailing us.

For more information, please see our Mobile Message Service and Conditions Page.

Additional Use of Cookies: BayNestCo. may also use cookies to provide proactive support, improve site navigation, analyze site usage, and assist with marketing efforts.

Product Representation

We take great care in accurately displaying items on our website. However, BayNestCo. cannot guarantee exact details of certain item attributes—such as precise color or texture—since display settings may vary across individual computers, mobile devices, and printers.

BayNestCo. makes every effort to:

  • Include accurate sizes and Pantone colors where appropriate.

  • Provide detailed material and fabric descriptions.

  • Use high-quality photography with multiple images whenever possible to give customers an accurate view of each item.

If you are uncertain about a product before ordering, please don’t hesitate to call or email us. We will always do our best to answer your questions.

Contact: support@baynestco.com

California Prop 65 Information

Some décor and furniture items may fall under California Proposition 65 guidelines. Our manufacturers carefully label all items that may be affected. Please review product labeling carefully.

WARNING: This product can expose you to chemicals including lead, which is known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.